"We simply didn't want to leave the first point of customer contact in the hands of an inexperienced company. We needed to make sure that the mesages sounded just as professional as we are."
-Melissa Wyatt, J & B Fencing and Gates, Warrandyte, VIC
Whether you are a niche product special school, a state or private primary school or a leading private secondary school - the fact remains that education is becoming increasingly competitive and commercial! Every institution is vying for students so they can get funding and turn a profit.
Why do successful primary & secondary schools need Messages On Hold?
Our leading messages onhold are a complement to any marketing initiatives and create memorable first impressions for prospective students and their families. They also serve to educate and inform parents and guardians about important services, upcoming activities and the features that make your facility so unique.
Messages On-Hold ensure that your campus capitalises on valuable opportunities every day to promote your professionalism, enhance your corporate image, educate callers and secure enrolments!
What type of content should your school on hold messages include?
We’ve created message onhold solutions for many educational facilities just like yours and know exactly what type of message works best. But, even with all of our experience, we don’t know about all the unique services and products that are a part of your educational product alone. So, to give you an idea of some of the things we would feature in our messages onhold for learning environments, we have provided a list of the things we would typically include:
Course selection
Extra curricular activities options
Timetable changes
Individualised services such as before and after school care; tutoring for exceptional students; assistance and intervention for learning disabilities.
The areas of educational specialty in which you excel
Clubs memberships
Faculty announcements
Educational awards
Program of Events
Different messages for individual events such as orientation days, theatre productions, exam periods, enrolment FAQ
Direct callers to your website
Answer Frequently Asked Questions.
This list is just a small sample of what our messages onhold can do for your educational facility. No other onhold message service provides the individualised service and attention that we do.
Our Messages onhold will further help your school by:
Sounding professional
Raising your profile
Informing students, parents, guardians, governors and funding bodies about your unique location and services
Standing out from the crowd
Filling vacancies
Launching promotions
Enhancing awareness
It’s no wonder messages onhold is such a successful medium for schools when you consider that on a daily basis, in a typical facility such as yours:
70% of all calls are placed on hold.
The average on hold time is a staggering 43+ seconds.
Without on hold 90% of new callers hang up after 40 seconds.
Callers stay on hold up to 3 times longer because of our on hold messages.
34% of callers that hang up will NOT call back.
Call 1300 667 297 today for your FREE tailored demo and hear the unbeatable quality of our On Hold Messages for yourself
Note: If you don't have high quality computer speakers you can call us to hear a message sample.
P.S. The quality is vastly superior when played through your own phone system.
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