"We simply didn't want to leave the first point of customer contact in the hands of an inexperienced company. We needed to make sure that the mesages sounded just as professional as we are."
-Melissa Wyatt, J & B Fencing and Gates, Warrandyte, VIC
More than any other professional, realtors know the importance of first impressions and making the most of every contact moment. That’s why having a professional onhold message is not only a matter of professional choice for every agency, but a necessity.
Buyers and sellers don’t want their time wasted – every moment gone is money lost. And what better way to take advantage of otherwise dead phone time, than by using messages onhold tailored to your agency’s unique features?
What type of content should your real estate messages onhold include?
We’ve created on hold message solutions for many realty businesses just like yours and know exactly which messages work. We tailor and craft all of our messages specifically for your needs and your market. Below are some of the features we have referred to in our messages onhold for other real estate agencies.
Experience
Years in the real estate industry
The suburbs of specialised knowledge
The number of branches
Directions to websites for comprehensive property rental and sales lists
Products and services available to clients
Unique agency features
The number of qualified and skilled staff at the agency
The level of service for property management
Industry and/or branch awards
Answers to commonly asked questions.
Additional services offered as part of the experience of dealing with the agency
Information regarding preferred lending institutions
Areas of expertise - sales and/or rentals
Until we speak to you, we won’t know all the details that make your agency unique - this is just a small sample to demonstrate that we really do know realtors and the complexities involved in their success. Don't waste any more dead onhold time with your buyers and sellers. Call us now.
Our Messages onhold will further help your real estate agency by:
Sounding professional
Raising your profile
Informing customers about your location and services
Providing valuable market information
Allowing callers to hear details of upcoming land releases and events
Securing new clients
It’s no wonder messages onhold is such a successful medium for realtors when you consider that on a daily basis, in a typical business:
70% of all calls are placed on hold.
The average on hold time is a staggering 43+ seconds.
Without on hold 90% of new callers hang up after 40 seconds.
Callers stay on hold up to 3 times longer because of our on hold messages.
34% of callers that hang up will NOT call back.
Call 1300 667 297 today for your FREE tailored demo and hear the unbeatable quality of our On Hold Messages for yourself
Note: If you don't have high quality computer speakers you can call us to hear a message sample.
P.S. The quality is vastly superior when played through your own phone system.
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