"We simply didn't want to leave the first point of customer contact in the hands of an inexperienced company. We needed to make sure that the mesages sounded just as professional as we are."
-Melissa Wyatt, J & B Fencing and Gates, Warrandyte, VIC
Few industries have as much to gain or lose from a phone call. The ramifications of lost calls or hang ups can be enormous and in today’s economic environment, there are enough losses to contend with.
Losing more by having no messages onhold in place is an option you no longer have to consider.
Why do successful mining companies need Messages On-Hold?
The sheer range of mining companies products and services is as vast and numerous as the raw materials they mine. When potential customers and clients are calling and have to wait, it’s the ideal time to inform them of the great array of choices they have. Presenting new products and services to them via messages onhold is the professional and efficient way to utilise waiting time.
No more excuses and no more lost opportunities.
What type of content should your mining messages onhold include?
We’ve created on hold message solutions for mining firms just like yours and know exactly which messages work. We create all our messages from scratch (no templates here!) but typically, to take advantage of all the interest the resources boom has generated, we include:
Information to keep shareholders up to date
Details of the latest acquisitions and takeovers
Predictions of Industry trends
Profits information
Stock portfolio outlines
Currency fluctuations
Other product and service diversifications
New contracts
Research and development
Site results
Forecasts
Until we speak to you, we won’t know all the details that make your business unique - this is just a small sample to demonstrate that we really do know mining companies! Let us help you take advantage of every moment you have with your valuable customers and clients.
Our Messages onhold will further help your mining company by:
Sounding professional
Raising your profile
Informing customers about your location and services
Providing valuable market information
Hearing details of upcoming releases and events
Securing new clients
It’s no wonder messages onhold is such a successful medium for mining organisations when you consider that on a daily basis, in a typical business:
70% of all calls are placed on hold.
The average on hold time is a staggering 43+ seconds.
Without on hold 90% of new callers hang up after 40 seconds.
Callers stay on hold up to 3 times longer because of our on hold messages.
34% of callers that hang up will NOT call back.
Call 1300 667 297 today for your FREE tailored demo and hear the unbeatable quality of our On Hold Messages for yourself
Note: If you don't have high quality computer speakers you can call us to hear a message sample.
P.S. The quality is vastly superior when played through your own phone system.
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