Messages On-Hold for Architects

The power and influence of the architect is at its greatest when form and function meet to deliver a product of outstanding quality and endurance. And of course, success is in the detail. So it is with your professional image.

Messages onhold provide the detail to assist in raising your profile, image and professional status. These messages not only provide your callers with valuable information about you and your business but create an outstanding first impression that can dramatically upsell the full gamut of your products and services.

Why do successful architects need messages onhold?

How many of your architects or office staff are great communicators, public relations specialists, expert marketers or experienced sales people all rolled into one? Chances are NONE of them fits this bill. Messages onhold do.

Each time a call comes in and the customer has to wait without an onhold message, is a golden opportunity wasted. You’ve missed a chance to inform, upsell and educate callers about your complete range of products and services.

For the Architect, what is the best content to be included in messages onhold?

We’ve created message onhold solutions for many architecture firms just like yours and know exactly the messages that work best. When we speak to you we will be able to gain a better understanding of the types of special and unique products and services you provide. But until then the following is a guide to the types of features we would typically include on your message onhold: 

• What makes your firm unique
• Your company’s and team’s experience
• Specialities
• Industry awards
• Eco Friendly designs
• Ease of use of products and services
• Projects managed through to completion
• All your products and services
• Details of your website or portfolio
• Answers to frequently asked questions

This is just  a small sample to illustrate that we really do know architectural firms! Call us today to discuss your needs more specifically.

Our Messages onhold will further help your architectural firm by:

• Educating your clients about all of your services
• Maximising your revenue and billable hours
• Upselling clients to your other products
• Increasing your professional image
• Reinforcing the wisdom of your clients in choosing your firm

When people are dealing with the services of a professional they are generally quite keen to be left on hold – they don’t want to miss the opportunity of speaking with you. They may not be able to get hold of you again quickly, so they will wait. This is the golden opportunity you can’t miss.

It’s no wonder messages on hold is such a successful medium for architects when you consider that on a daily basis, in a typical business:

• 70% of all calls are placed on hold.
• The average on hold time is a staggering 43+ seconds.
• Without on hold 90% of new callers hang up after 40 seconds.
• Callers stay on hold up to 3 times longer because of our on hold messages.
• 34% of callers that hang up will NOT call back.

Call 1300 667 297 today for your FREE tailored demo and hear the unbeatable quality of our Messages On Hold for yourself.

Note:  If you don't have high quality computer speakers you can call us to hear a message sample.

P.S. The quality is vastly superior when played through your own phone system.