messages on hold 60 day free trial
equipment for on hold advertising
Download
Buyers Guide

*Name:


*Business:


*Phone:


*Email:


 

"We simply didn't want to leave the first point of customer contact in the hands of an inexperienced company. We needed to make sure that the mesages sounded just as professional as we are."

-Melissa Wyatt,
J & B Fencing and Gates, Warrandyte, VIC

on hold messages testimonial

Read more...
 


Messages On Hold: FAQ's

1. How much of my time and effort is this going to take?
2. So what should an on hold message say about you to your customers?
3. Will the On Hold Company solution work with my phone system?
4. How do I connect it to my phone system?
5. What equipment is needed?
6. Are our services Australia wide?
7. Will the system answer the phones when the office is busy or after hours?
8. Can I choose the actual voice over for my "profit making messaging masterpiece"?
9. Can I use popular music played on the radio?


Need your questions answered? We can help!

If you have a message on hold question, please call our friendly team on 1300 667 297.  Alternatively, if you'd prefer to email, simply click here to access our email contact page (Don't worry, we won't be offended if you would prefer not to speak to our "very friendly" staff!).  In the meantime, we've compiled a list of the most commonly asked questions about on hold messages - if you have a simple question, you may find the answer below.   



1. How much of my time and effort is this going to take?

Don't worry.  We do everything for you.  You are dealing with leading on hold experts.  After our creative team does a ‘captive audience marketing' audit, you critique our script and we make as many changes as required until you think it's great.  By the time you are listening to your "masterpiece" the whole exercise has taken YOU 10 minutes....it's taken us 10 hours.


Back to top...


2. So what should an on hold message say about you to your customers?

With our average "money making marketing message" being 6-8 segments, (longer than most), your clients will hear a whole lot more than the generic information other companies provide.  Every business is unique.  That's why we create unique scripts and do not use a template.  Our scriptwriting gurus, voiceover artists, and creative production team have years of experience and as they say "practice makes perfect".  They really are that good...just ask them.


Back to top...


3. Will the On Hold Company solution work with my phone system?

Absolutely. Unless your phone system was used by Alexander Graham Bell, we have the solution for you.  If you are in need of a completely new phone system we recommend Australia's leading telecommunications company Infiniti Telecommunications - www.InfinitiTelecommunications.com.au


Back to top...


4. How do I connect it to my phone system?

Simply find the "gadget person" in your office.  You know... the technology "go-to-person".  Hand them the equipment and our one page installation guide.  By the time the kettle has boiled your message will be playing.  If you've never had anything playing on hold before, make sure you let us know.  In this case, you may need to get a real "go-to-person" to install it for you.


Back to top...


5. What equipment is needed?

We give you everything you will need...Next please.....


Back to top...


6. Are our services Australia wide?

Our team has produced 1000's of messages and like the song says, our messages are played everywhere.."from Ettalong, Dandalong, Woodenbong, Ballarat, Canberra, Milperra, Unanderra, Captain's Flat, Cloncurry, River Murray, Kurri Kurri, Girraween Terrigal, Fingal, Stockinbingal, Collaroy and Narrabeen, Bindigo, Dorrigo, Bangalow, Indooroopilly, Kirrabilli, Yoorongpilly, Wollondilly, Don't be silly we're played everywhere man" We think you get the idea.....


Back to top...


7. Will the system answer the phones when the office is busy or after hours?

No.  We have solutions that can do this for you but it requires a very different conversation and technology.  Call us on 1300 667 297 to discuss.


Back to top...


8. Can I choose the actual voice over for my "profit making messaging masterpiece"?

The type of voice, gender, the background music selection can all be left to us OR, if you know exactly what you want then we are only too happy to oblige.  We never lose sight of the fact that no one knows your customers like you.


Back to top...


9. Can I use popular music played on the radio?

"You can have anything you want...at a price".  Believe it or not, legally you are obliged to license the music.  In our experience it's just not worth the expense.  Unless you have a corporate jingle, it's the message that "sells" not the music.


Back to top...


Need some more fantastic reasons to choose us? Read on!

Why Choose Us For Your Messages On Hold?    Read more
What Is On Hold Messaging?    Read more
Captive Audience Marketing...    Read more
Sound Bigger With Messages On Hold...    Read more
Sound Professional With Messages On Hold...    Read more
Improve Customer Service With Messages On Hold. ..    Read more
On Hold Solutions For Multiple Sites...    Read more
Sell More Products/Services With On Hold Messages...    Read more
What Is The On Hold Process?    Read more
Messages On Hold Pricing Packages Comparison...    Read more
Budget Messages On Hold Pricing Package...    Read more
Standard Messages On Hold Pricing Package...    Read more
Premium Messages On Hold Pricing Package...    Read more
Listen To On Hold Samples...    Read more
Start Your Free 60 Day Message On Hold Trial...    Read more

advertising on-hold

This page contains information pertaining to:
FAQ's for Messages On Hold, messages on-hold, messages on hold, messages on-hold, messages on-hold, message on-hold, phone greetings, answering messages, voicemail, Telephone message, music on hold, attendant auto, ivr, VoIP message on hold



on hold company messages on-hold on-hold telephone
Home    |    Samples    |    Prices & Packages    |    On Hold Music    |    About Us    |    FAQ's    |    Contact Us
on hold music samples
Email me a brochure     *Name: *Business: *Phone: *Email: